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Spotting orders at risk
"Which orders are at risk because delivery dates have been missed?" — the AI combines order data, delivery dates and supplier correspondence into a prioritised answer.
Private AI Infrastructure
AI for Business Central
"Which orders are at risk because delivery dates have been missed?" — questions like this are ones your ERP cannot answer today. With private AI across Business Central, your documents and your knowledge base, we change that: employees ask in natural language, the system answers from your real data — on a private model instance that does not pass your ERP data to external providers.
AI for Business Central at a glance
The solution combines your Business Central data with documents, knowledge base and, if desired, e-mails into a shared, searchable data space. Existing permissions remain effective: anyone not allowed to see a piece of information in Business Central won't get it from the AI either. Sign-in runs via Entra ID — the same identity as in the rest of your Microsoft world.
And why not simply Microsoft Copilot? The honest answer: for many everyday tasks in Microsoft 365, Copilot is a good choice, and we integrate it too. A private Business Central AI plays to its strengths where Copilot has limits — in deep queries across ERP documents and connected files, with sensitive data that requires a controlled environment, with predictable monthly costs instead of per-user licence and consumption costs, and with workloads beyond chat such as classification or batch analyses. The two complement each other — we help you draw the line correctly.
Why us? Because this solution needs three competencies at once: ERP knowledge to interpret Business Central data and processes correctly; AI engineering to set up retrieval and models properly; and operational competence so that everything runs securely and permanently. We have been working with Business Central and NAV in the mid-market for more than 13 years — and on request we operate the AI environment completely as a Managed AI Runtime. The entry point is deliberately small: a live demo, then a pilot with one business problem, one data space and one clear success metric.
AI for Business Central: what we deliver
Natural-language questions on Business Central data
RAG across documents, contracts and technical documentation
Private model instance — ERP data stays in the controlled environment
Entra ID sign-in, existing permissions remain effective
Pilot with a clear business problem and success metric
Also suitable for Dynamics NAV installations
Use cases
AI for Business Central in practice
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Document and ledger research
Find open items, document chains or price agreements in seconds — across ERP data and filed documents, instead of searching through multiple screens.
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Knowledge for sales & service
Product details, terms and a customer's history answered in one place — from Business Central, knowledge base and document storage, with sources cited.
How we proceed
AI for Business Central: step by step
Live demo on realistic data (approx. 30 minutes)
Define use case, data space and success metric
Pilot with one user group in real day-to-day work
Productive operation — as Managed AI Runtime if desired
FAQ
AI for Business Central: frequently asked questions
Still have open questions? We're happy to clarify them in an initial call.
- Technically, external AI services can be connected — but your ERP data then leaves your controlled environment, which is not acceptable for many companies from a data protection perspective. Our approach uses a private model instance: the same natural-language experience, but your data stays under your control.
- Microsoft's Copilot provides good support for standard tasks within Business Central. Its limits show in deep queries across documents, files and external storage, in model choice and in cost control for broad rollouts. A private BC AI complements Copilot exactly there — the two are not mutually exclusive.
- Processing runs in a private, controlled environment with documented data locations in Germany or the EU — depending on the target architecture, in your cloud environment or on dedicated infrastructure. We fully document which data flows where, including DPA and TOMs.
- Yes. Older NAV versions can also be connected as a data source — something we know well from our interfaces business. Often the BC AI is even a good occasion to consider the upgrade to Business Central at the same time; we can plan both together if desired.
Can ChatGPT access Business Central?
What can Business Central Copilot do — and what can't it?
Does our ERP data stay in-house?
Does this also work with Dynamics NAV?
Related
More services: Private AI Infrastructure
AI Infrastructure Check
The structured assessment: where does your AI stand today, what does it really cost — and which operating model fits your company?
AI Infrastructure Sprint
From a vague AI plan to a solid target architecture in 5–10 working days — with the AI Infrastructure Passport as a tangible result.
Managed AI Runtime
We operate your private AI environment: inference, security, compliance and cost control — you keep control of data and models.
Let's talk about your project.
Free initial consultation, 30–45 minutes, remote. An honest assessment — even if the answer is that you don't actually need it.